Bags, a SP+ Company, is driven by Our Promise, “Making Every Moment Matter for a World on the Go.” Our team understands that time is scarce, so we are intentional about putting ourselves in the shoes of those we serve. The result is a unique combination of talented people and industry-leading technology that enables SP+ to prioritize each and every moment, recognizing that the time colleagues, clients and customers invest in us must always matter.

A Cruise/Port Agent will travel between The Port and the Airport locations.  This position requires strong customer service skills as well as meeting a strict delivery schedule.

Position works outside at the Port Everglades or Port of Miami delivering checked baggage to the appropriate airport (MIA or FLL)

· Seasonal/Part Time Positions Available
· No experience needed, however, previous delivery or driving experience is preferred - Paid Training
· Advancement Opportunities

· Benefits offered:
o 401k - Medical Insurance - Dental Insurance - Vision Insurance

• Sorting, tagging, and loading luggage into cages
• Sealing cages and loading into truck
• Performing daily vehicle inspections
• Driving delivery box truck safely and lawfully on highways and local streets
• Operating radio to communicate with dispatcher and supervisors
• Unloading cages off truck
• Unloading luggage from cages

• Position is physically demanding requiring loading of checked baggage in and out of box trucks

• Must be able to stand for long periods of time

• Must have and maintain a valid driver's license

• Will be processing checked baggage by tagging & weighing as required

• Ensure all required airline training is completed timely - initial and recurrent training required

• A sense of urgency is required as baggage has to be delivered to the corresponding airline on time

   

Shifts will vary based on Airport operational hours:

• Shifts begins as early as 4:30 AM (times may change based on operational needs)
• Reliable transportation to work is a must
• Weekend availability and ability to work is a must

• Must be at least 18 years of age 
• Be authorized to work in the United States
• Have a valid driver’s license & clean driving record
• Available to work Friday through Tuesday morning 
• Must be able to clear a background and drug screen
• Must be able to lift up to up to 70 lbs consistently throughout the shift 
• Experience in customer service preferred
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers  
• Able to work in various outside weather conditions (Hot, cold, rain, etc.)
• Complete all required training including airport compliance
• Able to obtain an airport, port, and TWIC badge 

Appearance Guidelines

Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee’s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company’s business standards. 

• For all male employees a fully grown in, well-maintained mustache, beard or goatee is permitted
• No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.
• Clean & well-maintained approved uniforms must be worn on shift
• Additional requirements as specified by management

While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner.  Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.  

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SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.